![]() ![]() You will then receive the new password after your request is approved. ![]() Step 2: Next, they will ask you some questions to verify that you are the owner of that account and the reporting of the issue you encountered.Step 1: Open the WeChat application and on the login page, choose the “Unable to Log in” command.Unfortunately, this could also be another reason why you are unable to log in to your account. You may have purchased a new phone or used your friend’s computer to log in. Step 4: If no SMS messages were received, you might need to check whether your SIM card is properly inserted and if not, make sure that you have inserted it properly this time and send the code to your mobile as SMS. ![]() The solution is to log out and wait for a few minutes before you can send a new code to your contacts.
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